Maintenance reporting & Response times

A brief guide for tenant's maintenance reporting, expected response times and additional resources for regular household maintenance

Gas & Carbon Monoxide Safety

Guidance for gas safety and practical advice for what to do if you suspect a gas leak or your CO alarm sounds

How To Guide - Flushing a Toilet Manually

A toilet serves one simple purpose which most of us take for granted, until it stops doing its job! A malfunctioning toilet can cause unpleasant smells and be incredibly frustrating. We've put together this guide to help you out if you need to manually flush a toilet while you wait for a contractor.

Saniflo toilet care and advice

A handful of properties have Saniflo macerator toilets, which need a little more care and attention than a standard toilet. We've put together some handy guidelines to keep things working efficiently throughout your tenancy.

What routine maintenance will there be in my property?

During the course of your tenancy, you will have contractors visiting to complete routine maintenance and periodic compliance checks. You will also have contractors attending to any maintenance that Cloud, your landlord, or you the tenants report to us if you have an issue for any reason.

The History of Lincoln

Dating back to the Romans, Lincoln is arguably of one of the UK’s great small historic cities.

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